DELIVERY INFORMATION

Delivery Option Cost Time
UK SAVER (UK ONLY) FREE DELIVERY on orders over £50.00 £3.99 2 – 5 Working days
UK NEXT WORKING DAY (MAINLAND UK, Excludes Northern Ireland, Channel Islands, Highlands & Islands) Order before 2pm (Monday to Friday only) £6.99 Next day
Northern Ireland, Scottish Highlands & Islands, Jersey, Guernsey & Scilly Isles £7.99 2 – 5 Working Days
Rest of World - International Delivery £12.99  5 – 8 Working Days

MAINLAND UK

UK SAVER (MAINLAND UK)

These orders will arrive between 2-5 working days after placing your order. Saturday, Sunday and Bank Holidays are NOT classed as working days.

UK NEXT WORKING DAY (MAINLAND UK) - Order before 2pm (Monday to Friday only)

These orders are shipped with and should arrive the next working day if ordered before 2pm. You will receive a SMS and/or Email on the morning of your delivery giving you a ONE HOUR time slot for your delivery. Please note, delivery can be any time from 8am-5pm.

Orders received after 2pm or on a non-working day will be processed and dispatched on the NEXT WORKING DAY, ready for delivery the NEXT WORKING DAY.

For example:

  • Orders received on a Monday BEFORE 2pm will be processed and dispatched on Monday to be delivered on Tuesday.
  • Orders received on a Monday AFTER 2pm will be processed and dispatched on Tuesday, ready for next day delivery on Wednesday.
  • Orders received on a Friday BEFORE 2pm will be processed and dispatched on Friday to be delivered on Monday (the next available working day).
  • Orders received on a Friday AFTER 2pm will be processed and dispatched on Monday to be delivered on Tuesday (the next available working day).
  • Please note of the Next Day delivery service, the following areas may take 3-5 working days: Channel Islands, Highlands & Islands of Scotland, and the Shetland Islands.
  • Excludes Bank Holidays
  • Saturday, Sunday and Bank Holidays are NOT classed as WORKING DAYS.


PLEASE NOTE

  • All delivery timeframes are estimations
  • There are no collections processed over bank holiday weekends
  • All orders placed over a bank holiday will be processed and dispatched on the following working day
  • Next Day order is delivered the Next Working Day and exclude weekends
  • Once orders have been completed, we are unable to amend any items or cancel orders
  • Please ensure all delivery addresses and instructions are entered correctly. Any parcels returned due to invalid addresses will incur a charge, payable by the customer
*Selected countries only

Zohra Fashion cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.